Arco Information - Nationale-Nederlanden Bank NV

Tobania

Pieter-Jan works at Nationale-Nederlanden Bank nv as a project coordinator and business analyst through Arco Information.

The project has two main areas of focus. The first area deals with the handling of the incoming mail and email flow. This involves the implementation of a complete end-to-end system that covers various stages, including physical mail management, digitalization, categorization and archival. The physical mail management aspect involves receiving and handling physical mail items, while the digitalization process involves converting physical mail into digital format for efficient processing. Categorization is necessary for sorting and organizing mail items according to their specific requirements, while archival ensures the safekeeping and long-term storage of the mail items for future reference.

The second area of focus involves managing the outbound message flow, which requires converting digital documents into physical mail and delivering them to clients. This process involves converting the digital documents into physical mail items, including printing and packaging and then sending them to the intended recipients.

My current responsibilities entail a range of tasks, including analyzing existing workflows to identify areas for improvement, developing strategies to enhance current flows, designing new workflows to optimize operational efficiency and managing dependencies with subcontractors. These tasks require a deep understanding of business processes, as well as strong analytical and problem-solving skills. Through my work, I am able to contribute to the overall success of the project by ensuring that workflows are streamlined, efficient and effective. Additionally, I am responsible for effectively communicating with key stakeholders and subcontractors to ensure that all parties are aligned and working towards the same goals.

Role: project coordinator & Business analyst

BNP Paribas Fortis

Tobania

Pieter-Jan worked at BNP Paribas Fortis as a functional analyst.

The project was structured around two distinct areas of operation: Lift and Shift and Redesign. Lift and Shift involved porting existing functionalities to a new, modern platform without changing the user experience. This required careful consideration of how the current system was designed, the functionality it offered and the specific user requirements.

In contrast, the Redesign phase involved a complete overhaul of an existing application using new technology, with the specific goal of optimizing the user experience. This required a detailed understanding of the current user experience, as well as the functionality and capabilities of the existing application.

As part of my responsibilities, I analyzed and created new workflows, provided 3rd line support for existing tools and conducted functional testing of the designed flows. This required a comprehensive understanding of the processes involved and an ability to identify areas for improvement and develop effective solutions. The aim was to ensure that the workflows were optimized for performance and reliability, while also meeting the specific needs of the organization.

Role: Functional analyst

KBC Group NV - BWISE

Tobania

Pieter-Jan worked at KBC as a business analyst.

The objective of this project was to examine and enhance the procedures for supplying data to the BWISE tool, which is utilized at KBC to manage risks, controls and procedures for the Legal, Compliance and Audit departments. The project involved analyzing and coordinating the automation of various critical processes, including the creation and updating of Group Key Controls (GKC's).

Among my responsibilities were analyzing existing workflow, optimizing existing processes through automation, redesigning operational procedures and providing 3rd line support for BWISE. These tasks required a strong understanding of the systems and processes used by the organization and the ability to identify areas for improvement and implement effective solutions.

Role: Business analyst

HypoPro Application

DXC

Pieter-Jan has worked for the Ministry of finance as both a Business analyst and a Scrum master.

This project aims to replace the HypoModern application with the new HypoPro application which will manage the deposit of deeds, the analysis of deeds and the calculation of mortgage rights. It also aims to improve the workflow of the mortgage offices and to continue the efforts of the FPS Finance in the digitalization of the certificates to be delivered to notaries and citizens. The project is running in an agile Scrum framework.

Pieter-Jan joined this project in June 2020 as a Business analyst. His responsibilities include requirements elicitation using workshops and interviews, user interface and user experience prototyping and writing user stories.

On the first of October Pieter-Jan also took on the role of Scrum master. Pieter-Jan helps facilitating the Scrum meetings and keeps an eye on the timings that must be respected in the Scrum framework. He also helps the product owner to maximize the value created by the Scrum team by identifying possible improvements to the workflow.

Role: Business analyst & Scrum master

Belgian Road Research Center corporate website

Capgemini

Pieter-Jan worked as a full-stack developer on the BRRC website using Drupal 8 to manage the content and TWIG in combination with html and CSS to build the front-end. Pieter-Jan was part of a 4-man Scrum team that worked on this project using agile methods. His responsibilities were functional analysis, development work and client interaction (workshops, demo's and trainings).

Role: Functional analyst & Full-stack developer

IT support salesforce chatbot

*Capgemini

Pieter-Jan worked as a full-stack developer on a salesforce chatbot that allows users to describe an IT problem. This allows the system to create tickets in the salesforce back-end without intervention from IT support, the chatbot also allowed users to request additional information regarding the current status of the tickets

*External company name removed

Role: Full-stack developer

Capgemini career website

Capgemini

Pieter-Jan worked on the new Capgemini Belgium career site as both an analyst and a Drupal back-end developer. During the analysis Pieter-Jan worked closely together with the Product owner (Capgemini HR) to ensure business requirements were fulfilled. This analysis led to the selection of a decoupled React.js website using Drupal 8 as the back-end Content Management System.

Role: Business analyst & back-end developer

Intelligent and Flexible Tracking System

psychiatric hospital asster

The psychiatric hospital Asster, located in Sint-Truiden is a part of the non-profit organization Asster. Asster provides an extensive range of care and offers specialized care tailored to each patient. The aim of this study is to offer support to the staff through a quality of lie enhancing device. And provide the management departments with extra information about assets.

This study investigates the feasibility of developing, constructing and implementing an internal tracking system for devices that is compatible with the current infrastructure. The appliances to be followed within this project are food containers. These containers will be equipped with a tracking device that will pass on information to a server at fixed intervals. The research consists of a number of main points. Which hardware, software, user interface is suitable for this project and can be built inhouse. We will also take into account the internal guidelines, standards and infrastructure of Asster.

Tracking of the containers has been accomplished by using a GPS module that will relay its location to a server at fixed intervals. The device uses both Wi-Fi and the GSM networks to pass on its data. Upon arrival, the device will also notify the relevant department using an SMS message to the telephone exchange unit, which will than give a message to the correct internal DECT telephones.

Guest professor

PXL

Pieter-Jan was a guest professor at PXL, where he was responsible for signal analysis. Pieter-Jan was responsible for transferring knowledge to about 30 students. The tasks consisted mainly of giving theoretical lectures. Within the lectures Pieter-Jan was responsible for making the teaching materials and presenting them, the preparation of lab activities were also part of this. Finally, the last task was to draw up and correct the exam.

Mobile sensor platform

Uhasselt & iMinds

The E-health applications are taking an increasingly important role in the medical and healthcare sector. By using a sensor network, caregivers and doctors can control the patients with real-time monitoring and data logger. Strict standards that must be met to call the measured data medically correct is still a big stumbling block for the developers of these applications. But what is more important is the fact that project ideas can initially be quickly converted into tangible prototypes. In order to achieve this tangible protypes developers started looking at single board computers.

There are a lot of single board computers that have to work at low threshold to bring the E-health applications to market faster. Various (open source) development platforms can be used to develop and test initial sketches. The aim is to develop two prototypes based on single board computers that can measure the number of physiological parameters and offer the possibility of remote monitoring and scalability.

A development platform must have the margin to expand the sensor network in the future. The various connection options (including wifi, bluetooth and ethernet) and energy consumption can play an important role in the choice of single board computers.

Two prototypes where built a small mobile version and a larger static version. The mobile version was based on the Sparc Core and was able to read heartrate. The larger prototype was based on a Arduino Mega and was able to read heartrate and oxygen saturation. Both devices where hooked into the Iminds cloud.

Mobile Asset Management

BAM belgium

During this project the IT departments of various BAM companies in Belgium where being consolidated into a new entity: BAM Services. This company will provide, among other things, a central ICT service in Belgium. One of the consequences of this is that the hardware park will be centrally managed. This mainly concerns desktops, laptops, multifunctionals, telephone sets etc. In order to have a good follow-up of the various devices, there is a need for a system to trace them in a simple way.

The objective of this project is to make the issued devices traceable and and manageable from the sharepoint cloud. To do this, a mobile application was written that will extract all information from the Cloud every time a device is signalled by a user.

The project consists of four main objectives:

• The first part consists of researching the writing and reading of NFC communication and SharePoint;
• The second part consists of making a test application for reading and writing NFC tags;
• The third part is reading and writing information to their SharePoint database;
• The final part consists of testing and optimizing the written software.

The managing of the devices was done using a mobile application. Whenever a user scanned a NFC tag the location would update using the phones built-in GPS. The user was then able to read the device information i.e. owner and status, he could also report a damaged device. Admin users are able to update and change the device information to assign it to a new user.